SailMB Open App

Support

Last updated: 2026-10-02

SailMOB is a sailing racing simulator made by Ventus Optera, LLC. If something is broken, confusing, or wrong about the sailing, we want to hear it. This page is the fastest way to reach a human.


Contact

Email hello@sailmob.co. One person reads that inbox. Expect a reply within two business days.

It helps to include: what you were doing, what you expected, what happened instead, and your device and iOS version.

Report a bug from inside the app

Menu → Report a bug (or Report bug in the pause menu). This attaches a snapshot of the race state (boat positions, race phase, recent inputs), so we can reproduce it without a back-and-forth. It is the single most useful thing you can send us.

Common questions

The race feels wrong: the boat won't point, or a bot did something illegal.

Send it via Report bug in the pause menu during or right after the race. Rules and physics reports get read first; the snapshot lets us replay the exact incident.

I don't know what a term means.

The glossary covers the racing vocabulary the game uses: layline, VMG, water at the mark, port and starboard.

Do I need an account?

No. Every race, drill and setting works without one. Signing in is optional: sign in with a 6-digit code sent to your email to keep your race history and get a coach debrief after each race.

How do I delete my account and its data?

In the app, open the Menu, tap Delete account and confirm. This deletes your account, your race history and your coach debriefs, and unlinks any bug reports you sent from your account, erasing the email address on them. If you never signed in, there is no account to delete. Questions: email hello@sailmob.co.

Does it cost anything?

No. SailMOB is free to download and there is no purchase in the app.

Known issues


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